Villa Denise

• Prices: Villa Denise is available as a single accommodation and not per room independently.The price depends on the number of persons (adults and children), the period of the year and overnights.
• Taxes and service charges: 13 % VAT is included. 0.50 % City tax is included. A Property service charge is not applicable
• Booking policy via our web site (direct bookings): After receiving your booking request, you will be notified within (24) hours the latest, via e-mail that your reservation is accepted.
• Villa Denise will not accept reservations from groups of guests under (18) years old.
• Payment Policy: To confirm the reservation, a deposit of 50 % of the total amount is required via Bank transfer within (2) working days. The balance of 50 % must be paid at least (2) weeks before your arrival date via Bank Transfer. There is also the option to pay the balance of 50 % upon arrival by credit card only (Visa, Mastercard)
• For last minute bookings or those which take place in a period shorter than three weeks the total cost of the accommodation has to be paid immediately after the booking confirmation via Bank transfer.
• Damage Policy: As tourism means primarily civilization, our guests are kindly requested to respect the property as other people after them will enjoy it. Villa Denise has been built and furnished with all due respect of our guests and their needs and we expect exactly the same from them. The guests will be charged the total cost of repairing of damages caused. Our guests are not responsible for fair wear-and-tear.
• A deposit of 500,00 €  will be requested upon your arrival, in cash or credit card. The deposit will be returned within (4) days after the Villa has been inspected for damages after your departure.
• In case of cancellation by the customer, the following terms apply:
• For cancellations more than 21 days before arrival, 100% of the deposit is refunded.
• For cancellations less than 21 days, the guest has to pay the 50% of the total of the reservation cost.
• In the event of a non-show, we are not subject to any refund.
• How to cancel: You can e-mail or call us directly.
• Cancellation by us: In case that Villa Denise , due to unforeseen events, has to cancel the reservation, any amount you have paid for the reservation will be refunded in full. However, we are not responsible for any cancellation charges for arranging your trip.
• Force Majeure: This means that we will not pay you any compensation if you have to cancel or change your travel arrangements in any way due to illness, war, riots, acts of terrorism, natural or nuclear disasters, fire, adverse weather conditions or other unforeseen circumstances which may amount to force majeure. Still, we will accept a new reservation for the same period next year with no extra cost even if our prices are higher for the specific period. If the new reservation is for another period, then you will be charged any extra cost that occurs. In case that the reservation is for a period with lower prices, we will accept your new reservation but we will not refund any difference that might occur, due to lower prices. For the above mentioned case of Force Majeure, you may contact us for a new arrangement according to the aforementioned terms.
• Insurance Issues: Guests are responsible for their own insurance cover (and we recommend they do) against theft, personal accidents, trip cancellation etc. Care must be taken throughout your stay and children must not be left unattended. Valuables left in the villas are the responsibility of the guests. Villa Denise assumes no responsibility for any personal or property damage or loss due to the above or any similar type of accident or incident.

• Children and beds: Children of any age are welcome.
• Cot and extra bed policies : No cots or extra beds are available.